Award Presented to The Co-operative Motor Group, Nissan in Bradford for Excellent Customer Services

Purchasing a car is a major expense and when parting with your hard earned cash you want know you are dealing with a trustworthy garage. To find a reputable garage you need look no further than the West Yorkshire Trading Standards’ Motor Trade Partnership.

By choosing a garage that is a member you can be confident you are dealing with a trader who has committed to fair and honest practices set out by the Partnership. You can also be certain that the mileage has been verified and you will know the history of the vehicle you’re buying along with the benefit of excellent customer relations.

The Co-operative Motor Group, Nissan in Bradford has committed itself to providing an excellent level of customer service to consumers across West Yorkshire. In recognition of their high standard and commitment to customer care they have been presented with a Trading Standards award from the Motor Trade Partnership.

Paul Wickham, dealer principal at The Co-operative Motor Group, said: “As a Co-operative business we believe in transparency and honesty so we are very pleased to have been awarded this recognition for excellent customer service. It is very much a team effort.”

Graham Hebblethwaite, Chief Officer of West Yorkshire Trading Standards Service, said ”I would like to congratulate The Co-operative Motor Group, Nissan in Bradford for winning this award, they should be commended for their achievement. Choosing to use a garage that is a member of the Partnership should give consumers the extra reassurance that they are dealing with a reputable trader, and have the confidence that they will receive the excellent level of service that they are entitled to should anything go wrong.”

The Trading Standards Committee said “Consumers should feel their utmost confidence when dealing with garages that are members of the Motor Trade Partnership. By dealing with garages that are members of the scheme, consumers are assured that, through the support of the Trading Standards Service, the garage is compliant with the law and are eager to satisfy their customers’ requirements”.

In an industry where suspicion was particularly high and consumer expectations were low, the reputation of the motor trade industry had suffered for years at the hands of a minority of rogue traders. As a result the Motor Trade Partnership was set up to tackle the increasing number of consumer complaints in relation to car sales, servicing and repairs.

Further details about the Motor Trade Partnership and its Members can be found on www.mtp.wyjs.org.uk or alternatively contact Consumer Direct on 08454 04 05 06.