Award Presented to The Co-operative Mazda Guiseley for Excellent Customer Services

The Co-operative Motor Group, which operates the Mazda car dealership in Guiseley, has been presented with a Motor Trade Partnership award from West Yorkshire Trading Standards in recognition of its commitment to providing an excellent level of customer service to consumers across West Yorkshire.

Pictured (L to R) are Receptionist Jane Padgett, Sales Executive Giles Moulden, Sales Executive Michael Mills, David Lodge, Divisional Manager with West Yorkshire Trading Standards, and Keith Goodwin

Keith Goodwin, Sales Manager at the dealership, said: “This is the fourth year in a row we have received this welcome award. It reflects the emphasis we put on excellent customer service being delivered by the whole team.”

Graham Hebblethwaite, Chief Officer of West Yorkshire Trading Standards Service, said: ”This award illustrates the continued dedication that the dealership has in ensuring that customers receive the highest level of customer service. Choosing to use a garage that is a member of the Partnership should eliminate doubt and give consumers the extra reassurance that they are dealing with a reputable trader.”

“It is encouraging that local garages are working in partnership with Trading Standards to provide consumers of West Yorkshire with an excellent standard of service and care. Consumers should be aware that this Partnership is a means of providing peace of mind when making such purchases, and is a valuable asset.”

Further details about the Motor Trade Partnership and its Members can be found on www.mtp.wyjs.org.uk or alternatively contact Consumer Direct on 08454 04 05 06.

Comment from West Yorkshire Trading Standards Service

In an industry where suspicion was particularly high and consumer expectations were low, the reputation of the motor trade industry had suffered for years at the hands of a minority of rogue traders. As a result the Motor Trade Partnership was set up to tackle the increasing number of consumer complaints in relation to car sales, servicing and repairs.

Purchasing a car is a major expense and when parting with your hard earned cash you want know you are dealing with a trustworthy garage. To find a reputable garage you need look no further than the West Yorkshire Trading Standards’ Motor Trade Partnership.

By choosing a garage that is a member you can be confident you are dealing with a trader who has committed to fair and honest practices set out by the Partnership. You can also be certain that the mileage has been verified and you will know the history of the vehicle you’re buying along with the benefit of excellent customer relations.